Customer Service Representative

Full-Time | Sioux Center, IA

Seeking a friendly and detail-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and customer support. The ideal candidate thrives in a fast-paced environment, has excellent communication skills, and is passionate about delivering top-notch service. If you are organized, dependable, and eager to make a difference, we want to hear from you!

• Primary Responsibilities
  • Handling incoming customer inquiries via phone, email, and website chat
  • Assist customers with equipment reservations
  • Conduct outbound calls to follow up on customer inquiries or invoices
  • Administrative duties & office support
  • Website maintenance
• Requirements
  • Previous experience in customer service or a related field is preferred
  • Strong communication skills both verbal and written
  • Ability to work in a fast-paced environment and multitask effectively

Expected Hours: 40-50 per week