Customer Service Representative

Full-Time | SIOUX CENTER, IA

As a Customer Service Representative, you will play a vital role in providing exceptional customer service and support. You will be responsible for handling incoming inquiries, assisting customer with reservations, and ensuring a positive customer experience.

• Responsibilities:
  • Handle incoming customer inquiries via phone, email, and website chat
  • Assist customers with equipment reservations
  • Conduct outbound calls to follow up on customer inquiries or invoices
  • Administrative duties & office support
  • Website maintenance

• Requirements:
  • Previous experience in customer service or a related field is preferred
  • Strong Communication skills both verbal and written
  • Ability to work in a fast-paced environment and multitask effectively